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Monthly Archives: October 2005
Tonight I came across Peggy Noonan’s article, A Separate Peace. I actually don’t know who Peggy Noonan is. I’ve heard the name, of course, I think she’s a columnist of some sort, but that’s about it. No clue whether she’s … Continue reading
Mena’s post yesterday on the problems they’ve been having with TypePad is honest, forthright, and caring. This is the type of transparency that helps build customer loyalty. I’m impressed.